Who we are
SolunaSpace is a youth-focused social platform built for users ages 11–17. The platform is structured around age-appropriate access, limited adult presence, parent approval requirements for younger users, and safety-focused moderation.
What information we collect
We collect only the information needed to operate the platform responsibly and safely. This may include:
- Account details such as username, email address, and age or date of birth
- Parent or guardian approval status for users under 13
- Profile details, preferences, and content a user chooses to post
- Messages, reports, or moderation-related records when platform safety requires review
- Basic device, usage, and service information needed to keep the app working properly
How we use information
Information collected through SolunaSpace may be used to:
- Create and maintain user accounts
- Apply age-based permissions and parent approval requirements
- Operate the feed, profiles, messaging, and posting features
- Review reports, moderate content, and enforce platform rules
- Improve reliability, safety, and user experience over time
Users under 13 and parent approval
For users under 13, a parent or guardian must provide verifiable approval before full account access is granted. This is part of how the platform is structured, not an optional setting.
Parents may request access to or deletion of their child’s information by contacting SolunaSpace through the available support channels.
Safety, moderation, and reports
SolunaSpace uses a combination of AI-assisted tools and human review to help identify content or behavior that may violate platform rules or create safety concerns.
Information connected to reports, moderation reviews, or enforcement actions may be retained as needed to investigate issues, respond to concerns, and maintain a safer environment for users.
Adult access and visibility
SolunaSpace is intended for users ages 11–17. Adults are not freely participating on the platform. The only adults present are administrators responsible for moderation, support, and operation.
Data sharing
SolunaSpace may use service providers or technical partners needed to operate the platform, such as hosting, authentication, storage, or infrastructure support. Information is shared only as needed to provide the service, maintain safety, or comply with legal obligations.
Data retention
Information is kept only for as long as it is reasonably necessary to operate the platform, support safety and moderation, comply with applicable law, or resolve disputes and technical issues.
Your choices
Depending on the situation, users and families may be able to:
- Update account information
- Request access to stored information
- Request deletion of an account or account data
- Contact SolunaSpace with questions about privacy or safety
Contact
If you have a question about this privacy policy, need help with a parent approval issue, or want to request access to account information, please use the contact options provided through SolunaSpace.